Academy Terms and Conditions (Australia & New Zealand)

 

 

Participant Enrolment

Enrolment is subject to receipt of your payment and our confirmation of availability. You must pay for the course upfront unless otherwise agreed. Payment by credit card will attract fees of 1%. 

In the event you do not pay by the due date then we reserve the right to cancel the order or charge you interest at 7% commencing from the due date. 

 

Enrolment Changes By You

If for any reason you can no longer attend the course on the date you have enrolled, you can give us a request in writing to cancel, transfer or substitute your enrollment. 

If for any reason you don’t provide us with a minimum of 4 weeks notice or don’t attend the course, no refunds are payable and no changes to your enrolment will be accepted. We may review this policy in the case of special circumstances where sufficient evidence is provided.

 

Cancellation

You may cancel your enrollment altogether. We will refund the entire course fee in the event you cancel more than 4 weeks before the first day of the course. This changes to 50% for less than 4 weeks notice. It is, however, possible to transfer your registration to a different date or to someone else in these circumstances.

 

Transfer 

A transfer request is subject to availability of the alternative date and course. 

 

Substitution

You may request to substitute another person to enrol in your place.

 

Enrolment Changes By Us

If we are required to cancel or vary course dates, times or locations due to circumstances outside our control, including insufficient course enrolments or trainer availability, you will be offered a full refund of the total course fee, or a transfer or substitution. 

However, unless required by an applicable law, we will not be responsible for any airfare, hotel or any other direct or indirect costs or losses incurred by participants in any circumstances and you are strongly encouraged to take this into account when booking travel arrangements.

 

Privacy 

By registering for a course, you acknowledge that you have read and understood the Privacy Policy on www.elabor8.com.au and agree with and consent to the practices described in that Privacy Policy. 

You should also be aware that:

• we may need to provide your personal information to a third party for the purpose of administering the course or for certification purposes. These third parties may be located outside of Australia and/or New Zealand;

• we’ll collect and store any feedback you provide to us about the course; and

• we will send you future marketing communications regarding our courses, unless you advise us otherwise.

 

Online Courses

Our online courses may be offered via an online video conferencing platform such as Zoom, Microsoft Teams or Google Meet. We do not record our online courses run through Zoom as we want to protect the privacy of our participants. 

We ask that you have your camera on for the duration of the online course. This is to help your facilitator assess your engagement and participation. This is also important for many of our certification partners who require proof of attendance and participation in order for you to be eligible for certification on some certified courses.

By enrolling in an online course you may be required to accept the relevant platform/website’s Privacy Policy and terms of use in order to access the course. We are in no way liable for any damage or loss you suffer as a result of using the platform or website. 

 

Use of Course Materials

Materials and content made available to you as a course participant are subject to copyright and other rights owned by Elabor8 Pty Ltd, its subsidiaries and corporate affiliates, or its licensors. All such material is protected by the Copyright Act 1968 (Australia), Copyright Act 1994 (NZ) and/or other international copyright and intellectual property laws.

Unless otherwise agreed, you may only use the materials and content for your own private non-commercial use. No part of the materials and content covered by copyright should be copied, reproduced, modified, distributed, transmitted, or republished in any form or by any means without our written permission.

 

SAFe Early Bird Special Offer

Early Bird Special Price - 10% off if you book 30 days before the course start date on public SAFe courses.

Discount automatically applied at checkout.

Not available in conjunction with any other offer.

 

Cprime | Elabor8 Academy Alumni special offer

Use your special alumni code to access the Early Bird Special Price - 10% off public courses if you book 30 days before the course start date.

Not available in conjunction with any other offer.

 

Prepay for 15% off private training now, schedule later - Limited Time Offer

Get 15% off private training when you prepay by 20 December 2024. Courses can be scheduled for a later date, but must be delivered before 30 June 2025.

To receive this offer, contact us at academy@elabor8.com.au or speak with your Account Executive about the offer.

• Offer ends 20 December 2024, unless course availability is sold out prior.

• Full payment must be made prior to the offer end date.

• Courses must be delivered by no later than 30 June 2025. Failure to schedule the training by this date will not entitle you to a refund or credit.

• Discount is only available for private training courses that are run for a dedicated group from one organisation (“private training”) and does not apply to public courses.

• Discount not available in conjunction with any other offer.

• Excludes the Implementing SAFe course.

 

General

These Terms and Conditions are in addition to your rights under the Australian Consumer Law and/or the New Zealand Consumer Guarantees Act.

From time to time, we may update these Terms and Conditions. The updated Terms and Conditions will apply to all enrolments from the time of posting on our website.

This page was last updated on 17 October 2024